
I would like to blame the stresses of work and the ever increasing voracious corporate demands on my very soul to explain my rants at other motorists recently however I know the reality is that my own disorganisation and choice to always leave it to the very last minute is the real catalyst here. I weave my way between disabled badges, 4X4 Subarus and ‘little person on board’ signs during what surely must be a break between Jeremy Kyle and Loose Women. I see the Royal infirmary in front of me. How hard can it be to get parked at this time of day anyway? I mean come on!! My frustration is apparent. I’m due there oh…? Around now and I’m still tearing around the block with an empty fuel tank that I intend to fill very soon.
Finally!
I take the letter from my inside jacket pocket and unfold it, it reads ‘Outpatients clinic – floor 3 10 minutes ago’. I attempt to match this information to anything remotely familiar on the information board in front of me but can’t. I can however tell you which department resides on floors A.B,C,D and F but for some reason not E. This has all the hallmarks of a pencil necked, white knuckled bureaucrat that harbours dreams of absolute logic deep in their wildest imagination. I am convinced of it.
I pass rows of the hospital’s castor beds all with Sellotaped A4 signs warning that they are ‘OUT OF ORDER’ and I think on how I wish I had time enough to add the word ‘BANG’ to each of them.
‘Excuse me’ I ask to a female worker, I am no expert and can only draw my assumption from the attire, ‘Excuse me, can you point me in the direction of the ‘outpatients clinic floor 3? ‘, I subdue my agitation. Her head swivels one way while her hand points the other, as if propelled by some magnetic bearings. ‘Certainly, just go up those stairs’ –she points to an innocuous mid landing to my left, turn left and then go through accident and emergency, then you come to ………somewhere, something something something, why isn’t she looking me directly in the eye, what’s wrong with her eyes anyway… (Grey static noise)… As usual I’ve only heard half of it. I always turn off after two or three instructions, assessing that to listen to any more will mean merely recollecting the ending while forgetting the beginning. ‘Thank you you’ve saved my life’ I offer in response which given the surroundings is perhaps not the best turn of phrase I could have returned.
I rush up the stairs and turn left. She said accident and emergency, I definitely heard that bit, yep there’s a sign, thank you, right it must surely be obvious from here I mumble to myself, lips stiff in disguise. I pass into a large room, an amphitheatre of foam picked chairs looking towards the entrance. The very entrance I should have used in the first instance. It’s only 1145a.m on a Tuesday morning and this place is heaving. Each and every seat seems to be taken up. There are looks of desperate prognosis exchanged for every new arrival, hoping it doesn’t lead to increased waiting times. I recognise this look simply as I have this very same look whenever I’m unlucky enough to grace these places however today I’m merely passing through. I say it in my head as I enter the room ‘passing through, passing through, make way passing through’ and flip an imaginary hand in the air. From the looks of those waiting it asserts my opinion that if you ever wish to remain truly healthy in life you really should avoid these places at all costs. It’s just desperate.
A stale air and a sea of fixated searching eyes follow me across the room. I hunt for a further clue to whereabouts of floor 3. I’m feeling like Anneka Rice on treasure hunt by this stage except the clock has already beaten me. For crying out loud there has to be some signs by now? A window? Someone to ask? Oh!(?) There…! And I’m off towards the lift shaft faster than a priest under investigation!

The lift finally saunters up, thinks about opening, has a yawn then slides its steely grey doors slowly ajar. Before I enter I finish the inner swearing that scrolls across my mind like a Sesame Street sing-along. I step into the lift where a balding man, his young daughter and an old lady in a thick brown overcoat are staring at the floor. ‘3 please’ I say to the old lady beside the controls. I take in a quick swatch of the floor myself just in case. She leans back and squints as if to focus her sight on the controls a few inches in front of her but I lean forward and press it myself anyway! I’m late!.
She looks up at me and flashes a warm smile through thinning lips and the lift falls silent. Slowly the creaky old box grunts and makes its ascent. I look around and notice the mirrored back wall. I see just how tall I really am compared to the others especially when I am stood in such close proximity to them. I have no idea why this should be surprising.
I notice that my head seems to be almost touching the lift ceiling and I look up just to check. There are only centimetres in it. ‘Is this roof really low or have I grown a few inches since I came into this hospital?’ I say out loud, breaking the unspoken agreement to stand there and shut up. Years of people asking what ‘the big man thinks’ and failing to pale into the background has made me the pest I am. Looks are exchanged between the balding man and his daughter which suggests there has been an acknowledgement towards this fact already. Both smile back before the acknowledgement that indeed it is me. The old lady smiles In agreement; her eyes are fairly seasoned yet piercing blue from under her hat rim. I warm to her instantly.
We stop at the second floor and the man and his daughter get out. ‘Noo watch yerself there now big stuff’ he says as he leaves and his daughter giggles a knowing laugh.
‘I take it you are going to 3 also?’ noticing that the only button still illuminated is for floor 3. ‘no, no floor 4 thank you’ she says. A shrug of the eyebrows and I lean forward and press the button for her. I say nothing, for once. Lethargically the door closes. ‘I think this lift has seen better days’ I suggest and gesture towards the doors. ‘It has it has’ she responds ‘but it will be great when they move to the new building across the road’ she adds. ‘There’s a new building across the road? I ask… genuinely? ‘Yes didn’t you see it when you came in? It’s a huge new building and I think it will make a great difference to the area’. She is very well spoken and I also notice how well heeled she is. She reminds me of my gran in many ways and I wonder what brings her to such a dump of a hospital as this. ‘No doubt this will all be flats before too long’ she continues. I exhale a momentarily relaxed sigh and say ‘yes I would think so, it is a lovely building right enough, it wouldn’t take too long for the money guys to see the potential here eh? However I think they have their work cut out for them on the inside eh?’
– I’ve now been in the lift for 7 weeks 2 days and 47minutes
Finally I arrive at the third floor and the lift slows as if to subdue its groundbreaking ascent. Teasingly the door begins to slide back. It opens to reveal an old dark tired wooden reception desk a few meters from the lift shaft across the once blue carpet tiles. Yesteryears health posters and self made signage adorn the walls. ‘Nice meeting you & good luck’ I say which strikes me as an odd thing to say although I don’t have time to dwell on it as I’m off out of the lift as fast I can without looking panicked.
I lean over the desk with a purposeful look yet is seems my panic was ill invested. ‘Aye she is back with him again’ I hear the streaked haired woman behind adjacent to me across the desk say. She is talking to an auxiliary nurse sitting in the waiting room with her feet up. In fact it seems she is the only one actually ‘waiting’ in the waiting room. Her white label trainers crossed and perched on the seat back in front of her. ‘She has got to be aff her heid’ she continues. The only other receptionist is on the phone snapping at some poor bugger for having the audacity to call instead of visiting.
I instinctively stand straight and upright as though making myself larger, less invisible, staring and listening to the riveting conversation before me, both my hands on the counter. But still they continue and I begin to look around as if acknowledging some fictitious audience, mentally relaying narrative best suppressed, yes I am real, yes I am in fact stood here as you can see, stood here waiting for you, as a customer (not a patient) and not as you may have mistakenly assumed as a janitor or as a fucking hospital hooker hanging around like some bad fart waiting for ‘last rights’ requests from the terminally ill, this I can promise you? Have I entered the twilight zone?here? eh?eh? eh? In my head I am now swinging round and addressing all corners of the audience. I off course say nothing and wait there.
It’s only been a few seconds but it is long enough for me to have analysed the situation several times while running a continuous mental monologue. Surely she can’t be that rude I think to myself? Surely not? Despite witnessing unprecedented levels of true ignorance over the years I remain shocked each time it happens. However I recognise that I may have become unsighted by my own haste and decide to apply some logic. Ok -Yes she is behind the counter but wait she is also wearing a jacket. So that’s something to consider. I give it a few seconds thought and conclude that she has to be both incredibly rude and incredibly cold or it might just be that she is in fact on a break. Eureka!! However she then disappears into the back office and now I know I am never to find out. I am left with the stony faced vinegar drinker who is not exactly ‘smiling down the phone’ but despite this I still wish to converse with her sooner than later.
Finally she replaces the hand set, composes herself and blows her straight grey fringe from the tip of her glasses. She approaches the counter and without looking up asks ‘your name?’ the phone starts ringing again. I tell her. ‘Date of birth?’ I tell her. She pushes her face forward into her computer screen, she juts her jaw forward like a wash hand basin before biting her bottom lip with in her top teeth. And where did you say your doctor’s surgery was? ‘Kilmarnock Road – Dr Geddes I answer’ avoiding the urge to say ‘I didn’t’. She applies some further girning before asking me to take a seat over where the auxiliary nurse had been warming the seats with her big warming arse previously.
I walk over to the tinted windows where one of those indestructible coloured wire toy things sits. I avoid the tinted windows and look through the only opened window to avoid making a dull day any duller. ‘Jeezus! It is huge! Unimpressive architecturally but very definitely huge’ ‘how the hell could I not have noticed that?’ I mumble inwardly. A gigantic new hospital building is almost completed directly across the road from where I had entered the building. I shake my head and sit down, resisting a read of the women’s weekly from August 2001.
I wonder to myself where nice wee well spoken lady in the lift was off to? I know it was on the 4th floor but I can see no boards next to the lift to help me out. I slouch down in the leather backed chair, take stock and finally relax. With only health posters and pamphlets to read and re read and re read I reach inside my pocket and take out my blackberry log on scroll past the email option and click on the brick-breaker game. The most stressful de-stressing game I know.
Are you Scott? booms a voice from my right hand side. ‘Yes’ I answer instantly lifting my head to see the Auxiliary nurse who once sat bumping her gums with the nurse on her break (I’ve decided). Frumpy and without cosmetic pretence she stands with both sets of fingers straightened into the shallow pockets on either side her apron. Her appearance reflecting the very nature of the job. ‘Well we’re sorry to keep you waiting so long son but we have had to send for your records to be brought up, are you ok waiting a wee bit longer?’ ‘SON!?’ is my first thought. She’s not a kick in the arse off my age and she is calling me Son! I pull an expression as if examining the options open to me and respond ‘yes no problem, I’ve got plenty to keep me going’ motioning towards my game. ‘Ok we won’t be long’ she responds before breaking into that two quick steps then walk again gesture of urgency walk.
Finally I am seen for a grand total of 5 minutes and I leave feeling like a hypochondriac. My 2 years travelling the world demonstrating ‘peely wally’ Scottish sun burn to nations haven’t taken their toll after all and the inauspicious looking moles on my back and under arm are just beauty spots. I’m told I don’t even need to come back and my big girls blouse image is maintained. To be honest I am glad. Girls blouse or not – I left with all the parts I came with and that’s a good thing. I smile at the horse in a huff behind the desk and press for the lift.
It arrives, looks at me, me at it…then grumbles under its breath – go on then. This time it is rather full but the gesticulating feet shuffles from within indicate that I am ok to squeeze in. I slide my head just under the roof and feel the close proximity of my new journey mates. I notice everyone is going to LG Lower Ground and with a quick scan of the menu board I see LG -‘Dept of Nuclear Medicines’ eh?. ‘Are you sure its LG and not G Ground to exit I ask or are you all off to Dept of Nuclear Physics’ My annoying upbeat mood still evident. Beside me I notice a head tilt, a brown fox haired hat and broach tilts towards me. My eyes move quickly between a little folded white handkerchief in her hand to the redness of her eyes. She forces a smile and says ‘ah its you again’. ‘Hello there again’ I muster. ‘She looks back towards her handkerchief then dabs her eyes but continues to talk ‘you look happy’, ‘that’s good’, ‘it must have gone well for you’ ‘it didn’t go so well for me today’. Her words are soft. Well meaning. My mood collapses into a paradigm unaligned with just seconds ago. My heart sinks and I for once I’m lost for words. In all effects I am still a stranger in box full of strangers, descending just as quickly as my mood just did. I say nothing but my head is searching for options.
What can I do? I don’t even know her? I open a mental debating chamber with a multitude of arguments and retorts being thrown back and forth in a matter of seconds, none of which seem right. ‘Aren’t you looking for the exit I enquire’’ I think its on the G Ground floor not Lower Ground’ then I notice a paper sign with curled edges hanging above the lift menu “Exit by LG Lower ground”. Her red eyes fix firmly on mine and my heart sinks. ‘no I need to go to A&E, is that on the Lower Ground’, ‘no it’s on the ground floor’ I say however we have already passed and the doors open at the Lower Ground.
I think I will go back up with her and offer to sit with her. For now at least…I’ve got to. Despite being at the front of the lift I move to the side of the door to allow the others out knowing that when they have all alighted I can speak to her on the way back up. Out they pour. Briefly she looks up at me and again asks ‘is A&E on this floor’ she corrects herself before I speak ‘no its up one isn’t it’ ‘no matter, ill take the stairs, goodbye then’ and she joins the exodus of people from the lift.
I leave the hospital thinking on what just happened. Thinking on how one second can change everything. On how things said can not be unsaid and realisation can not be rewound and ignored. I reach my car and sit for a few seconds before starting the engine. As the engine sparks to life so does the CD player. As if accompanying my mood it’s ballboy’s track ‘ I don’t have time to stand here with you fighting about the size of my dick’ where its not long before the lyric of how ‘days can be seconds and seconds can be your whole life’. It left me wanting to tell you. So I have.
Ballboy – “I don’t have time to stand here with you
Fighting about the size of my dick”
I don’t have time to stand here with you
Fighting about the size of my dick
I’ve got a meeting to get to
And a gun to pick up first
And i don’t have time to stand in the rain
Fighting about all the same things again
If i don’t leave now
Then i’ll be too late to ever get back
And in 24 hours i’ve lived a hundred lives
I’ve shot one man dead and watched another two die
And it’s touch and go if i should run or hide
And it’s touch and go if i can live through the night
Well i’ve got the money and i’ve got the truck
But it’s too close to call whether i’ve got the luck
But i’m too far in to even dream of getting back out
And i wish all the fighting
Had taken less time
I could have been in and out
We could have laughed through the night
But sometimes days can be seconds
And seconds can be your whole life